Reviews and Testimonials for Air Tactical HVAC Services
George & Carlos were great! The Air Tactical team was professional, communicative, and timely. They also went the extra mile to triple check that my furnace was operating safely and smoothly before they left. I had not had a furnace tune-up in a long time, and they quickly identified what needed to be fixed so that the furnace could work well in preparation for the winter. They also went to great lengths to find a replacement for my gas valve, which had been an older model that was difficult to track down. Overall, an amazing team!
George and Carlos are extremely professional and knowledgeable and fairly price their work. I initially had Air Tactical help with installing a humidifier, but the guys have been back to do a number of repairs and improvements to a system that was sloppily installed by my contractor when our house was built. If only I had known about Air Tactical when I was building this house, it would have saved us a lot of money and aggravation. The best characteristic of George and Carlos is that they are problem solvers and leave you with the confidence that your system will be up and running when they leave. It’s frankly an attribute that seems to be becoming more and more rare when having work done in your house. Highly recommend these guys!
It's difficult to find a good HVAC professional who can install a heat pump in New York. I'm glad we were able to find Air Tactical. George and Carlos helped me install a Bosch heat pump to replace our old A/C unit and gas boiler. They did an amazing job. George takes the time to explain all the pros and cons of the heat pump as well as walked me through everything I needed to know regarding servicing and upkeep. They were very professional, cleaned up their workspace before they left, and always on time. I will be using Air Tactical going forward for all my HVAC needs.
My husband and I can't say enough wonderful things about this company!!! Our Central Air stopped working yesterday, we have a contract with Homeserve for our AC and the soonest they would sent a tech is 5 days from now! I called Air Tactical who has 56 5 Star reviews on Yelp, and now I know why. The owner George himself answered the phone I told him we had no AC since yesterday, Although they were so so busy George himself said he would help us!! He himself with a Wonderful tech, Carlos, came to our home within 45 minutes and fixed the unit!!! He took pictures in my attic of the problems, showed them to us and did not try to sell me anything more!!! In this day and age it is very very difficult to find anyone who provides a service to be so honest,reasonable, prompt, eager to help you, friendly, clean, followed safety precautions and VERY KNOWLEDGEABLE!!!! We are elated that we came across Air Tactical HVAC, George and Carlos!!!! We are so grateful to you for coming right away and fixing the problem!!!!! We would recommend your company in a second!!!
George was excellent! He is highly competent and a smart diagnostician. This is the second time I have used Air Tactical and the second time I have dealt with George. I highly recommend them.
The technician is very knowledgeable, professional, explained in user friendly terms what needs to be done and additional work required going forward in a cost effective manner. Air Tactical Hvac is a keeper.
Great job! George and the company provided everything we wished for- came on the same day, identified the problem and fixed ASAP. Very professional with great time management service. Appreciate it and highly recommend!
I simply can't say enough positive things about George and the team at Air Tactical HVAC. Honest, hardworking, extremely nice and they will go out of their way to make sure the job is done right! I came home after two weeks away in January to my boiler not working and no heat (during freezing temps). I called Air Tactical HVAC based on their positive Yelp reviews. George arrived within an hour (despite the late hour) and discovered that my aging boiler was cracked and needed to be replaced. He explained the issue in great detail and showed me that it was leaking. He gave me a fair price for replacement (I researched and his quote was in line with with average price for NYC) and he was able to track down a new boiler and install it within a couple days. Despite several challenges due to my aging house (faulty wiring, complex plumbing, etc.), George and Angelo were patient and persistent. They had to build the boiler from scratch and rewire the thermostat, but did not charge me any additional labor costs despite it taking two full days. I will ABSOLUTELY use Air Tactical HVAC for all my future HVAC needs. In fact, I have already hired them to vacuum out my dryer vent, which was extremely clogged and they repaired my dryer vent cover free of charge. Cannot recommend these guys enough - their amazing!
Contacted AirTactical HVAC Services to repair a cracked hot water tank at my property. George the foreman handled everything for me (acquired the new tank + delivered it to the site). Him and his assistant Nick did a great and very professional job! He triple checked for leaks and made sure everything was running 100% before leaving. This was all done on extremely short notice, and I was very pleased! Highly recommend!!
My home is now nice and warm thanks to George and Carlos. When my furnace was making a troubling noise , I called Air Tactical Hvac at about 1 PM. George gave me an appointment for that afternoon between 3 an 5. They arrived promptly and asked me to describe what was happening as George opened the furnace door. Before I finished, he had found the problem: the fan & motor. George said he would do his very best to get the part on Saturday since I now had no heat. Early Saturday morning George called to say he was picking up the parts and would be over soon. Just about 24 hours after he arrived to diagnose the problem, it was fixed. George & Carlos stayed for about a half an hour to make sure everything was working fine. George even called Monday the ask if all was OK. I would heartily recommend their service to anyone.
This is your one stop shop for all your HVAC home heating needs. George and team are professional , honest and dependable. They are responsive and go the extra mile to ensure the job is done right. Best in the business.
George was very professional and informative. He fixed the issue super quick - his trained eye spotted the issue the moment he walked in to the boiler. He also answered a ton of questions we had and was very informative and helped us understand the heating system and what all the parts did. Highly recommended.
EXCELLENT job and customer service. They came the next day as requested to repair central AC not working well during a heat wave. The technician (George) arrived on time, was very professional and knowledgeable re: his expertise. He quickly diagnosed the problem and repaired it without having to return. The cost was reasonable and I highly recommend Air Tactical HVAC Services.
George and his crew was responsive and professional. Throughout the entire process. They assets the fault in my furnace and replaced the faulty part right on the spot. Heat was up and running in an hour. I will definitely recommend them to my friends and family.
I couldn’t believe how quickly the summer ended and then bam! winter came without even letting fall do it’s thing. We noticed something going on with our boiler, of course after dinner when there’s probably nothing we can do about it, but started to freak out because it didn’t look good. We started searching for emergency repairs and AirTactical HVAC services responded immediately. They came out faster than I get my pizza! We had an explanation and a plan for repairs before they left. Turns out they saved us from having a literal flood that same night, and the next morning they were back with a new boiler. This was such a great experience working with them. We’re happy to have their services available for all our future needs! Thanks again!
Great service! George and Carlos were communicative, efficient, knowledgeable and friendly. I'd recommend them for your hvac needs!
Excellent work, transparency, and timely customer service. George and Carlos are highly recommended. Will continue to use them.
My husband contacted them during a really crucial time for us. Two newborn twins and a lot of heat! When the guys showed up they were very nice and wore shoe protectors. They fixed our Air condition system the same day and even changed our filters for free. The technician mike was kind enough to show us exactly how to operate our thermostat which was very complicated to begin with. I would highly recommend to my friends and family.
I can't say enough good things about this company and George. My elderly dad called me in the morning to say his boiler was broken and he needs it fixed asap. I live in another state and searched on line to find someone to come out. Lucky for me that I found George. I explained the situation to George and he assured me that someone would be out in a few hours to take a look. True to his word he came out within a few hours and fixed it. He explained everything to my dad so that he was able to understand what was broken and what he would do to fix it. He also called me to let me know what was going on. Everything was very clearly explained that even I was able to understand what was going on and what he fixed. He is very knowledgeable about his craft and takes pride in his work. I would recommend him to anyone. My dad called me again this morning and could not say enough nice things about him.
I called them at 10pm because my boiler went down on a cold night and they came within the hour to do the repair and my boiler was up and running. The customer service is awesome and will be calling them again!
Excellent service, very professional and timely. Reasonable price, knowledgeable and responsive. Highly recommend!
Very professional, He did a great job. Systems both work exceptionally welll. I haven’t had any issues. Thank you very much George.
Replaced our central ac/heating system. The hvac was old. Price was fair and excellent work
Price was affordable, quality service comes at a good rate. Gave me an update throughout the install&repair. Very nice guy.